Shipping policy

Last updated: June 2026

Shipping Destinations

We currently ship to Austria and all countries within the European Union.

________________________________________________________________________

Processing Time

Orders are usually processed and shipped within 1–3 business days. As many of our products are handcrafted from upcycled sails, processing may occasionally take a little longer. If this happens, we will let you know.

Delivery Times

🇦🇹 Austria: 2–4 business days
🇪🇺 EU countries: 4–8 business days

Please note that these delivery times are estimates and may vary depending on the carrier and destination.

Shipping Costs

Standard shipping is free to Austria and all EU countries.

Express shipping is available within Austria only for EUR 9.99. You can select this option during checkout.

________________________________________________________________________

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your shipment at any time.

________________________________________________________________________

Lost or Damaged Shipments

If your package is lost or arrives damaged, please contact us as soon as possible. We will work with you to resolve the issue promptly.

________________________________________________________________________

Contact

If you have any questions about shipping, please contact us via the contact form on sailgreen.at.